Governance Services

“The cornerstone of a successful association is effective governance principles and practices – principles that communicate vision and practices that delineate results.”

How your association is governed is perhaps the key contributor to the “quality of life” of association members. To that end, we advocate the Policy GovernanceĀ® model developed by John Carver, Ph.D ( In the Policy GovernanceĀ® model, the Board sets forth a written Vision Statement, a written Annual Plan, and written Policy Statements that define the results they wish to get. They then turn this information over to the management to be carried out. The Board then judges management based on a clearly delineated written set of standards to see if the desired results have been achieved.

To assist in achieving the support and adherence to the governance by the membership, we foster communication through board and committee meetings, newsletters, and Online Services for members to stay abreast of board and committee meeting schedules, meeting minutes, and actions taken.

Clear delineation of association responsibilities allows the association to optimize the use of Board, committee, and volunteer resources. Our management philosophy views the Board of Directors as the policy making body of the association. We view our role as the Managing Agent for your community responsible for implementing the written policy of the Board. In this way, the Board delegates the day-to-day operations of the association to the manager such as:

  • Completing regular inspections of the property
  • Reporting violations of the Covenants, Rules and Regulations, and the Design Standards
  • Providing notice to homeowners whose property is out of compliance
  • Working with the homeowner to resolve the issue